TechCrunch features Google's new instant previews and is just a little dismissive of the increase in user satisfaction they bring (according to Google, satisfaction increased by 5%, although 5% of what, we don't know). I'm not surprised that the efficiency previews bring makes an impact. Coincidentally John Naughton has just posted the viral video of comedian Louis C. K. talking about the irritation of dialing numbers with zeros in them, and waiting for the dial to cycle round, on old pre-digital telephones. When the technology gets in the way of the end goal, every second counts.
I'm a psychologist and, having worked for many years in the design of user-centred products and services, am now Professor of User-Centred Design at University of Reading, UK.
Why Brain Attic?
In 'A Study in Scarlet' Arthur Conan Doyle wrote: "I believe that a man's brain is like a little empty attic, and you stock it with such furniture as you choose....the skillful workman will have...nothing but the tools which will help him doing his work..."
As we now know, Conan Doyle's analogy doesn't quite tell the full story of the brain but nevertheless this blog is a place for me to store notes that, if not logged here, might be forgotten.
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