Simon Roberts writes engagingly on the role of anthropologists (and I would extend that to other behavioural researchers) within organisations. He comments on the difficulty of demonstrating value, quoting Jeanette Blomberg's description of anthropology as a 'messy, engaged romp with uncertain outcomes' and the typical anthropologist's reticence in making claims for their successes, knowing the complexity of idea-generation and decision-making in the organisations in which they work. The key, as he points out, is relentless communication. Some lovely insights.
[via Putting People First]
18 May 2010
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